Refund Policy

RETURNS:

If you are not 100% happy with your empire23 purchase we will happily offer you a refund. We also happily  exchange or offer store credits all of which have to be processed within 14 days of purchase. 

  • The item must be in original, unworn, unmarked condition with all tags attached.
  • Returned within 14 days of purchase
  • Must be a full price item. If you are not sure if the item you have purchased is final sale or full price, please ask us.
  • Cost of postage for the return of the garment must be covered by the customer UNLESS the garment is faulty 
  • For hygiene reasons we are unable to accept returns of swimwear, bodysuits, hair scarves, jewellery (earrings, necklaces) or undergarments.
  • When returning shoes, shoes must be returned unworn and in the original shoe box.
  • NO RETURNS ON AFTERPAY OR SALE

RETURNS MUST BE ADDRESSED TO:

Empire23

SHOP 1/66 Manning Srteet 

Kiama NSW 2533