Refund Policy
RETURNS:
If you are not 100% happy with your empire23 purchase we will happily offer you a refund. We also happily exchange or offer store credits all of which have to be processed within 14 days of purchase.
- The item must be in original, unworn, unmarked condition with all tags attached.
- Returned within 14 days of purchase
- Must be a full price item. If you are not sure if the item you have purchased is final sale or full price, please ask us.
- Cost of postage for the return of the garment must be covered by the customer UNLESS the garment is faulty
- For hygiene reasons we are unable to accept returns of swimwear, bodysuits, hair scarves, jewellery (earrings, necklaces) or undergarments.
- When returning shoes, shoes must be returned unworn and in the original shoe box.
- NO RETURNS ON AFTERPAY OR SALE
RETURNS MUST BE ADDRESSED TO:
Empire23
SHOP 1/66 Manning Srteet
Kiama NSW 2533